Ensuring Workplace Competence: Developing Training and Certification Materials for Today’s Empowered Workforce

By Jeffrey L. Gossett

This workbook guides trainers in the development of effective and efficient training materials in work settings. The book presents a method designed to ensure that every employee has all the skills necessary to be successful. The book also provides objective certification of job skills and provides methods for developing documentation required by ISO. Written by Jeff Gossett, Training Director for Bowater Inc. in Catawba, SC, the book is ideal for trainers in all industries. 1996. 256 pages, soft cover.

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