Frequently Asked Questions

Find answers to the most frequently asked questions below. Can't find an answer to your question? Please contact us directly at


Sign in to, go to your User Profile, go to “my electronic documents” tab and select the document title. Click to download.
No, we do not offer refunds on electronic download documents.
Yes, email purchase orders to or fax +1.770-209-7206. Orders will ship 1-2 days after receipt of payment.



Additional questions regarding Ordering & Shipping? 

Ordering & Shipping Information



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